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May 2017
Challenges, Breakthroughs, and Best Practices
The Journey to IoT Value
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
The Internet of
Things is nearly as
indispensable as
the Internet itself
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Yet in the IoT world,
smooth sailing is
rare
26%
of all surveyed companies
are successful with their
IoT Initiatives
Only…
Among the most successful, key best practices emerge
Collaboration
between IT and
the business
IoT expertise:
internal & external
partnerships
Technology-
focused culture
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Between IT and Business, perceptions vary
35% 15%
considered their
initiative a complete
success
Place more importance on:
• Technologies
• Organizational culture
• Expertise
• Vendors
considered their
initiative a complete
success
IT Executives Business Executives
Place more importance on:
• Strategy
• Business Cases
• Processes
• Milestones
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
What is slowing IoT
progress?
Time to
completion
Quality
of data
Internal
expertise
IoT
Integration
Budget
overruns
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
As complexity
mounts, partnerships
are critical
Believe that IoT initiatives look
good on paper, but prove more
complex than expected
60%
46% 45%
50%
43%
53%
29%
60%
54%
58% 55% 58%
39%
Strategic planning Design and
architecture
Implementation
and deployment
Ongoing
management and
maintenance
Technical consulting
or support
Data analytics
Less successful
organizations
Most successful
organizations
The most successful organizations engage the IoT partner
ecosystem at every stage
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Successful IoT
initiatives drive
smart-data windfalls
Of organizations are using
data from IoT projects to
improve their business:
73%
Improved product
quality or performance 47%
Improved
decision-making 46%
Lowered
operational costs 45%
Improved or new
customer interactions 44%
Reduced maintenance
or downtime 42%
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Even in failure,
opportunities arise
Agree that learning from stalled
or failed initiatives help
accelerate their IoT investments
64%
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
The opportunity
is limitless
Believe they have barely begun
to scratch the surface of what
IoT can do for their business
61%
Methodology & Respondent Profile
Methodology
Web-based survey, conducted among 1,845 IT and
Business Decision Makers (ITDMs and BDMs)
Fielded: April 2017
45%
38%
4%
12%
Executive Director Sr. Engineer/
Architect
Manager*
*Includes City Manager for Local Government industry.
46%
Mid-Market
56%
Enterprise
Qualification Criteria
• Must work in an organization with 100+ employees
• Must qualify as an IT or Business Decision Maker
• Must work at an organization that is in the process of or has
already completed IoT initiatives
• Must be involved in the overall strategy and direction for at least
one of their organization’s IoT initiatives
Industries
Retail /
Hospitality
Energy Transportation Manufacturing Local
Government
Health
care
IT Responsibility
55% ITDM 45% BDM
Top Departments:
• Operations
• Marketing
• HR
• Management
• Sales
• Research & Development
Job Role
Company Size
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Cisco IoT
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Connected Futures Cisco Research: IoT Value: Challenges, Breakthroughs, and Best Practices

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Connected Futures Cisco Research: IoT Value: Challenges, Breakthroughs, and Best Practices

  • 1. May 2017 Challenges, Breakthroughs, and Best Practices The Journey to IoT Value
  • 2. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential The Internet of Things is nearly as indispensable as the Internet itself
  • 3. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Yet in the IoT world, smooth sailing is rare 26% of all surveyed companies are successful with their IoT Initiatives Only…
  • 4. Among the most successful, key best practices emerge Collaboration between IT and the business IoT expertise: internal & external partnerships Technology- focused culture
  • 5. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Between IT and Business, perceptions vary 35% 15% considered their initiative a complete success Place more importance on: • Technologies • Organizational culture • Expertise • Vendors considered their initiative a complete success IT Executives Business Executives Place more importance on: • Strategy • Business Cases • Processes • Milestones
  • 6. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential What is slowing IoT progress? Time to completion Quality of data Internal expertise IoT Integration Budget overruns
  • 7. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential As complexity mounts, partnerships are critical Believe that IoT initiatives look good on paper, but prove more complex than expected 60%
  • 8. 46% 45% 50% 43% 53% 29% 60% 54% 58% 55% 58% 39% Strategic planning Design and architecture Implementation and deployment Ongoing management and maintenance Technical consulting or support Data analytics Less successful organizations Most successful organizations The most successful organizations engage the IoT partner ecosystem at every stage
  • 9. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Successful IoT initiatives drive smart-data windfalls Of organizations are using data from IoT projects to improve their business: 73% Improved product quality or performance 47% Improved decision-making 46% Lowered operational costs 45% Improved or new customer interactions 44% Reduced maintenance or downtime 42%
  • 10. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Even in failure, opportunities arise Agree that learning from stalled or failed initiatives help accelerate their IoT investments 64%
  • 11. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential The opportunity is limitless Believe they have barely begun to scratch the surface of what IoT can do for their business 61%
  • 12. Methodology & Respondent Profile Methodology Web-based survey, conducted among 1,845 IT and Business Decision Makers (ITDMs and BDMs) Fielded: April 2017 45% 38% 4% 12% Executive Director Sr. Engineer/ Architect Manager* *Includes City Manager for Local Government industry. 46% Mid-Market 56% Enterprise Qualification Criteria • Must work in an organization with 100+ employees • Must qualify as an IT or Business Decision Maker • Must work at an organization that is in the process of or has already completed IoT initiatives • Must be involved in the overall strategy and direction for at least one of their organization’s IoT initiatives Industries Retail / Hospitality Energy Transportation Manufacturing Local Government Health care IT Responsibility 55% ITDM 45% BDM Top Departments: • Operations • Marketing • HR • Management • Sales • Research & Development Job Role Company Size
  • 13. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Cisco IoT Click below to find out more